Configuration and setup

Articles regarding system configuration and setup.

Release Notes: Important notes and further instructions for each update.
Configuration and setup: Articles regarding system configuration and setup.
Sending emails: Supported outgoing email service providers, and how to configure them.
Receiving emails: Supported inbound email service providers, and how to configure them.
Knowledge base sites: Everything about knowledge bases sites.
Apps: Learn about Apps and how to extend your help desk with them
Troubleshooting: Solutions to common problems.

Quickly set up your help desk on a Digital Ocean droplet

Embed the help desk's widget into your own website.

Use the built-in web sockets server to receive real-time updates and notifications.

Use Pusher to receive real-time updates and notifications effortlessly.

Use Mailgun to route and receive emails in your help desk instance.

Learn what email service providers are supported for outbound emails and how to configure them

Configure a SSL for your help desk instance

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