Help Desk

Everything about our help desk software, including manuals, documentation, and resources.

Release Notes: Important notes and further instructions for each update.
Configuration and setup: Articles regarding system configuration and setup.
Sending emails: Supported outgoing email service providers, and how to configure them.
Receiving emails: Supported inbound email service providers, and how to configure them.
Knowledge base sites: Everything about knowledge bases sites.
Apps: Learn about Apps and how to extend your help desk with them
Troubleshooting: Solutions to common problems.

How to start using Full Help as your customer service hub.

See a list of the features supported by the help desk application

Learn all the requirements of our self-hosted help desk software.

Learn how to install the self-hosted help desk software on a compatible web server.

Quickly set up your help desk on a Digital Ocean droplet

Learn the steps needed to update your help desk software.

An API that allows you to extend your self-hosted help desk software, without hacking the core.

Embed the help desk's widget into your own website.

Use the built-in web sockets server to receive real-time updates and notifications.

Use Pusher to receive real-time updates and notifications effortlessly.

Want to talk to a human?

Feel free to contact us if you cannot find what you are looking for in our help center. We will be answering you shortly!