Configure SMTP for outbound emails

Send emails using Gmail or any other email service provider by using SMTP

SMTP is a simple way of sending your help desk emails. To use another method of sending emails, please see: Supported email services providers for outgoing emails.

To configure it, add or update the following configuration values on the .env file located at the root directory of the application:

MAIL_DRIVER=smtp
MAIL_HOST=smtp.gmail.com
MAIL_PORT=465
[email protected]
MAIL_PASSWORD=your-password-here
MAIL_ENCRYPTION=tls

The above host, port, and encryption method will depend on the specific email service provider you plan to use. The above configuration is a starting point for anyone wanting to use Gmail to send emails. If the configuration doesn't work, make sure to check the official instructions provided by the email service provider you are using.

In most cases, username and password are the credentials you use to log in on the email provider's website or applications.

For emails to be sent, the queues system must be properly configured and running.
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