Receiving emails

Supported inbound email service providers, and how to configure them.

Release Notes: Important notes and further instructions for each update.
Configuration and setup: Articles regarding system configuration and setup.
Sending emails: Supported outgoing email service providers, and how to configure them.
Receiving emails: Supported inbound email service providers, and how to configure them.
Knowledge base sites: Everything about knowledge bases sites.
Apps: Learn about Apps and how to extend your help desk with them
Troubleshooting: Solutions to common problems.

Use the built-in web sockets server to receive real-time updates and notifications.

Use Mailgun to route and receive emails in your help desk instance.

Learn step by step how to create a mailbox, and how to start sending and receiving emails

See an overview of how incoming emails work, and the supported email service providers

Use Postmark to route and receive emails in your help desk instance.

Forward external emails to your help desk and stay organized.

Learn how to receive emails using a POP or IMAP connection.

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